These controversies regarding the relationships amongst citizenship pressure, OCBs and CCBs could be because of the ways that OCBs are calculated. Within the literature, OCBs have typically been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to identify the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4